Web world is a huge place and due to absence of use of encryption in internet, the internet is not considered as a secure medium and 100% privacy cannot be ensured. Information provided by the user to the company website will be received by the company on a non-confidential basis. We recommend the user to use appropriate security, antivirus, and other protective softwares.

All the information provided on Citylabcare platform is on best effort basis. Though, we take utmost care to maintain accuracy of the information provided, but some inadvertent error could not be ruled out. Thus patient may, in case of confusion, may contact lab or Citylabcare customer care.

Patient authorised partner lab to share reports and relevant data with Citylabcare.

Patient consent is implied once patient is referred to partner lab by Citylabcare